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At Floridetti.com your privacy and security is our highest priority.
We believe that every purchase you make from our e-shop is a safe and secure transaction.
Security
Our website uses 128-bit Secure Socket Layers (SSL) from Comodo. This process of encryption is to ensure that your purchase information is kept secure and cannot be accessed by anyone else.
If you experience any problems when you try to buy items from our website, it is usually to do with how you have set up your security settings in your web browser. If you have set your Security Settings in Internet Explorer to 'high' then you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add www. floridetti.com to your list of trusted sites.
Your Orders
We are committed to providing you with an easy and secure shopping experience at all times for all of our customers. In order to do this we need to gather certain pieces of information from you.
Your name and address and e-mail address is required to send you catalogues and to deliver the products you have ordered.
We will continue to review new security technologies as they become available and implement them into our website if we and our technical partners feel necessary.
If you have purchased a belt or buckle from us we will have collected your e-mail address, telephone number, main address and credit card / debit card details. If you opt to have your order delivered to a third-party, we will also have their name and delivery address. The information we gather is for the sole purpose of helping us to deliver your order and to contact you if necessary.
As part of our internal systems we also maintain an order history of purchases. This information allows you and us to track deliveries and review past purchases. Information of a general nature about how many 'hits' our website gets is also collected.
Our system will monitor site traffic patterns which tells us which areas of the website are being visited more than others. This information plays a role in helping us build a more useful site in subsequent re-designs of our webpages.
Cookies
Our website does use cookies. These are small files of data sent to your web browser by a web server. Cookies do not harm your computer in any way. Cookies are there to keep track of the items in your shopping cart and act as useful markers when you move around our website. We also use software to track general browsing behavior on our website. This means that we can build up a picture of the most popular areas and paths through the site as well as identify any problem areas.
Your Information
We will NEVER exchange, sell or give away your e-mail address to other companies with out your permission.
From time to time Floridetti Ltd may offer you a reward for purchases made by sending you a special offer or discount we think might be appropriate, based on your order history. Also from time to time we will allow trusted partner sites to include their special offers within our e-mail communications.
In the course of taking and processing your order, Floridetti Ltd may have to disclose some of your personal information to our chosen service suppliers. These suppliers may include Royal Mail, Parcel Line, FedEx and TNT. We are also bound by the laws of the United Kingdom.
By using this website, you agree to us using your personal information you have provided to Floridetti.com and our trusted partners for these purposes only.
Contact Us
If you have any questions about anything to do with our site, please call us on +44 (0) 20 8529 3751 or e-mail us at
webmaster@floridetti.com
Unsubscribe
You can unsubscribe from receiving our newsletter and special offers at any time by simply pressing ‘unsubscribe’ found at the bottom of any Floridetti newsletter e-mail, or by sending your name and e-mail address to
unsubscribe@floridetti.com
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